Support Services

In an increasingly competitive and ever-evolving market scenario, the ability to quickly assemble high-performance teams that can perform as quickly as change determines success. Infinite Science Support Services help you secure this decisive advantage over your competition. Regardless of the support option you seek, our team ensures you receive the absolute best solution for your every need, thereby empowering, engaging, and structuring your business for long-term success. Our Support Services are full-fledged & independent department which is supporting varied domains such as Banking & Finance, Travel & Hospitality, Media & Entertainment, Manufacturing, and E-commerce, etc.

Support Services highlights

• 24x7 Support services or in combination of the following models to suit the clients’ business needs:
>> Weekdays: 9x5, 16x5, and 24x5
>> Weekdays and weekends: 9x5 and 24x2, 16x5 and 24x2

• The Support portfolio includes global industry leaders in Banking & Finance, Travel & Hospitality, Media & Entertainment, Manufacturing, and E-commerce, among others.
• Scalability and flexibility: Our exclusively trained pool of resources is ready to be deployed immediately, giving you the flexible options your business demands.
• Cross-domain expertise: Our expertise in multiple domains translates into teams that ramp-up fast and perform faster, exceeding benchmarks and adding value to your business.

Support Services offerings:
1. Technical Support
2. ITeS & BPO
3. Remote Infrastructure Management (RIM)

Infinite Science advantages:
In this highly competitive offshore segment, we stand out as a leading cost-effective solutions provider offering clients the following benefits:

Technical expertise: Infinite Science has significant expertise across several domains and technologies, enabling us to provide end-to-end solutions and support services. Our technical support executives have the added advantage of being able to consult our highly-skilled technical pool. If required, we facilitate trainings at short notice to ramp-up our executives on specific technological requirements.

Robust support model: Our time-tested support model covers four chapters—initiation, migration, operations, and continual improvement—to seamlessly transition and deliver the best of services to our clients.

Scalability and flexibility: The Infinite Science Support department has a pool of well-trained resources ready to be deployed on any project at short notice. This keeps our projects well insured in terms of resource availability in the event of attrition or ramp-ups.

Cost savings: The competitive pricing structure of Infinite Science is designed keeping in mind your return on investment (RoI) and long-term partnership.

A] Technical Support